Get Help with Localyft
BackMake offer - Shipping and Pick-up purchase protection
Make offer - Shipping purchase protection
Purchase Protection Policy. The Items sold on our platform have 100% buyer protection.
You do not pay and are allowed to cancel your offer anytime before the Seller has accepted the offer. Find all all other help and policy documents are located at our website - https://www.localyft.com/Home/Help
At “Localyft Platform”, we offer a full money-back guarantee for all purchases made on our website. If you have any issue with the product that you have purchased from our “Platform”, you can get your money back as long as it comes under our Refund policy rules. You are eligible to dispute the order within 3 calendar days of your product received.
What is covered in Purchase Protection
If we conclude that the original payment was made out of fraud
If there is duplicate payment was made due to technical glitch, or any other error
You didn't receive your order
Received quantity is different then order
The product arrived damaged or different than described
The Seller did not agree to stated refund policy
If Seller failed to Ship item(s) within 5 Days given shipping time as per Localyft Shipping Policy.
We ask our seller to use at least Standard/Regular: 5-7 business days Delivery shipping.
If Seller failed to Drop-off item(s) within given Drop-off time as per Localyft Drop-off Policy. → Maximum Drop-Off days : 3 Days after Order
What is not covered by Localyft Purchase Protection
Purchase made outside of Localyft Platform(s).
Purchase made in Cash for item(s) sold on Localyft platform(s) or with an in-person cashless payment.
An item(s) is prohibited on Localyft platform(s).
Buyer does not like an item(s) or it does not fit the buy(s) need.
“Platform” word refers to Localyft e-commerce website and Mobile app both. Find all all other help and policy documents are located at our website - https://www.localyft.com/Home/Help
Purchase Protection Policy. The Items sold on our platform have 100% buyer protection.
At “Localyft Platform”, we offer a full money-back guarantee for all purchases made on our website. If you have any issue with the product that you have purchased from our “Platform”, you can get your money back as long as it comes under our Refund policy rules. You are eligible to dispute the order within 3 calendar days of your product received.
What is covered in Purchase Protection
If we conclude that the original payment was made out of fraud
If there is duplicate payment was made due to technical glitch, or any other error
You didn't receive your order
Received quantity is different then order
The product arrived damaged or different than described
The Seller did not agree to stated refund policy
If Seller failed to Drop-off item(s) within given Drop-off time as per Localyft Drop-off Policy.
If Seller failed to Ship item(s) within given shipping time as per Localyft Shipping Policy.
What is not covered by Localyft Purchase Protection
Purchase made outside of Localyft Platform(s).
Purchase made in Cash for item(s) sold on Localyft platform(s) or with an in-person cashless payment.
An item(s) is prohibited on Localyft platform(s).
Buyer does not like an item(s) or it does not fit the buy(s) need.
If Buy(s) failed to pick-up item(s) within given pick-up time as per Localyft Drop-off & Pick-up Policy. → Maximum Pick-Up days: 4 Days after the item is Ready for Pick-Up.
We suggest all the Buyers to review the Return and Refund Policy to learn more on how and when our Purchase Protection Policy will apply.
We take our user’s feedback very seriously and use it to constantly improve our products and quality of service.
We suggest all the Buyers to review the Return and Refund Policy to learn more on how and when our Purchase Protection Policy will apply.
What if Seller failed to Ship item ?
If the seller does not change order status to Shipped within 5 business days then your order will be cancelled automatically.
Automatic refunds will be processed to Buyer on the same card used for Payment method .
Please Note: We (at Localyft) shall have no liability to you for any failure to deliver products or any delay in doing so or for any damage or defect to Products delivered if caused by any event or circumstances beyond our reasonable control including, without limitation, adverse weather, pandemics, strikes, lockouts and other industrial disputes, breakdown or systems or network access, flood, fire, explosion or accident.